2025 Booking and Cancellation Policy

Silvertip Lodge Heli-Sking Ltd (“Silvertip Lodge”), looks forward to welcoming all guests at the property on the terms and conditions set out below.

To confirm a reservation, guests are required to provide a 10% non-refundable deposit.
If the deposit isn’t paid by the agreed date, we will release your booking and reserve the right to sell the package to another party.

The final 90% payment is due 30 days before the start of a trip.
In cases where the full payments are not received by the due date, Silvertip Lodge reserves the right to release the space, and your deposit will be forfeited.
By booking and paying for a trip, guests agree to accept Silvertip Lodge Terms and Conditions, required waiver and Booking & Cancellation policies. Please ensure you have read them in their entirety before you book your trip.

Silvertip Lodge accepts cheques, email transfers, wire transfers, and most major credit cards.
Payment by email transfer can be sent to accounting@silvertipheliskiing.com
Payments by cheque should be made out to ‘Silver Tip Lodge Heli-Skiing Ltd.’ and can be sent by mail to the following address: Silver Tip Lodge Heli-Skiing Ltd. PO BOX 4092, Williams Lake, BC, V2G 2V6 Canada
All our rates are quoted in Canadian dollars and are exclusive of taxes.
Guests can contact us at info@silvertipheliskiing.com with confirmation that a wire has been sent using your invoice number as a payment reference.

Alcoholic beverages and retail purchases are not included in the package price and can be purchased at the lodge.
Unless transportation is specifically included in a tour package, guests are responsible for the cost of transportation to the lodge.
Arrangements can be made for a boat transfer, helicopter or private plane transportation into Silvertip Lodge. Please contact info@silvertipheliskiing.com for more information.
Extra transfers may be planned or could occur in the event of emergency, and will be invoiced to the guest evacuated. We strongly recommend the purchase of insurance to ensure you are covered.

In the unlikely event that the boat, helicopter or plane cannot travel to the lodge due to poor weather or other safety concerns, Silvertip Lodge assumes no responsibility for costs incurred by guests having to find alternate accommodation and meals.

All payments received are non-refundable.
Every guest will be asked to read and understand a release of liability before arrival at the lodge. The waiver will be signed in person once you arrive at the lodge.

All cancellations must be received by telephone at 1-778-208-7044 or confirmed in writing by email to info@silvertipheliskiing.com
Cancellations are non-refundable for the final payment if cancelled within two weeks of arrival.
Once you have paid your first installment and your reservation has been confirmed, significant expenses are incurred and long-term commitments are made on your behalf. For this reason, we do not offer refunds if you are forced to cancel your reservation at a later date.
Should events beyond our control, including but not limited to force majeure, government regulation or advisory, pandemic, disaster, fire, earthquake or extreme inclement weather, making your trip impractical or impossible, Silvertip Lodge may cancel your trip upon written notice.

For your protection, we strongly recommend purchasing travel insurance from Acera Insurance (formally Lifestyle Financial) at the time of booking. Click on this link Acera Insurance to receive a free quote or call them directly at 1-877-542-8577
The decision whether to purchase travel insurance is the sole responsibility of the guest. Each guest acknowledges, accepts and agrees that:
o The guest’s purchase of travel insurance is the best remedy to recover their non-refundable deposit and other payments to Silvertip Lodge.
o If the guest chooses not to purchase travel insurance, then they accept the entire risk of loss regarding your non-refundable deposit and other payments to Silvertip Lodge.

Most people need a Visa or an Electronic Travel Authorization (eTA) to fly to or transit through Canada. (US Citizens will only require a passport).
Be prepared: Apply for an eTA as soon as possible. Most applicants are approved within minutes. However, there is the possibility of a delay or a denial.
Please visit http://www.cic.gc.ca/english/visit/visas.asp for more information.
Silvertip Lodge is not responsible, or liable to make any refunds, for guests who are denied an eTA. Note that a denied or delayed eTA or denied entry at the Canadian Border is not covered by Travel Insurance.

Silvertip Lodge is not responsible for flight cancellations, delays or missed flights with your respective airline, from your country of origin to Williams Lake, B.C.
Silvertip Lodge is not responsible for delays of boat travel, helicopter or aircraft flights from the Lodge to Williams Lake, due to weather or any other circumstances out of their direct control.

*Silvertip Lodge reserves the right to make changes to the booking policy in future years.